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frequently asked questions
we focus on using thoughtfully selected ingredients that are naturally derived and free from many of the harsh additives commonly found in conventional products. our goal is to create clean, simple products you can feel good about using in your home and on your body.
for best results, store your products in a cool, dry place away from direct sunlight. because many of our products are made with natural ingredients, proper storage helps maintain their quality and shelf life.
our bottle refill program allows you to bring back your empty selah wellness bottles to be refilled with your favorite products. it’s a simple way to reduce waste, extend the life of your packaging, and continue enjoying the products you love.select products are eligible for refills. availability may vary depending on the product and season.
Helpful information
at selah wellness & co., each product is handcrafted with care and intention. due to the personal and consumable nature of our wellness items, all sales are final and we do not accept returns or exchanges on opened or used products.
if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photo documentation. we will gladly offer a replacement or store credit to make it right.
at selah wellness & co., all products are handcrafted in small batches and carefully prepared for shipment. orders are typically processed within 2-4 business days (excluding weekends and holidays). once your order has shipped, you will receive a confirmation email with tracking information.
shipping times may vary based on location and carrier, but most U.S. orders arrive within 3-7 business days after processing.
please note: we are not responsible for delays caused by the carrier, weather, or incorrect address information provided at checkout. we are also not responsible for stolen or lost packages once marked as delivered.